Business Development Advice

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Why “Client-First” Capability Is Now a Leadership Imperative

What professional services firms can learn from research beyond their own sector
I’m often found singing the praises of the Managing Partners’ Forum.
Yes, the audience leans heavily towards law and accountancy firms—but for years I’ve been making the case that their thinking is highly relevant to the built environment, and increasingly so as our sector faces many of the same structural challenges.

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Mastering the Art of Business Development

Why business development is not a role, an event, or a personality trait – but a leadership capability

When people hear the words business development or networking, reactions are often instant and visceral.
For some, it conjures images of awkward events, forced conversations, or self-promotion that feels uncomfortable and inauthentic. For others, it feels like something that belongs to “the extroverts”, “the partners”, or “the sales team”.

And yet, when you strip it back, business development is something far simpler – and far more powerful.

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